Experience
Up to 5 yrs
Job Location
Not specified
Vacancy
1
Designation
Support Executive
Job Type
ONSITE
Job Description
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues in a timely and professional manner.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Develop and maintain a strong understanding of our products and services.
- Create and maintain documentation of customer interactions and issue resolutions.
- Continuously improve knowledge base articles and other support materials.