Support Engineer

We are looking for a highly skilled and experienced Support Engineer to join our team in Malappuram, Kerala. The ideal candidate will have excellent problem-solving skills and the ability to work full-time.

Roles and Responsibility

• Provide technical support to customers via phone, email, or chat.
• Troubleshoot and resolve complex technical issues efficiently.
• Collaborate with internal teams to identify and implement solutions.
• Develop and maintain technical documentation and knowledge base articles.
• Analyze customer feedback and suggest improvements to products or services.
• Stay updated with new technologies and industry trends.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a Support Engineer or similar role.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and troubleshooting skills.
• Experience with ticketing systems and CRM software.

How to Apply

Apply now to join our team as a Support Engineer.

Disclaimer :This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.