Experience
1 - 4 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Student Welfare Officer
Job Type
ONSITE
Job Description
About the Role
We re looking for a compassionate and proactive Student Welfare Officer to support the wellbeing of our student community. The role focuses on providing guidance, counselling, crisis support, and creating a positive, inclusive campus environment.
Key Responsibilities
- Provide confidential advice, support, and counselling to students on personal, academic, or social issues.
- Assist students experiencing emotional, mental-health, ficial, or wellbeing challenges.
- Act as a point of contact for students in crisis and ensure timely intervention.
- Develop individualized support plans for students where needed.
- Plan and implement student welfare and wellbeing programs, workshops, and awareness campaigns.
- Promote activities related to mental health, stress management, inclusivity, and student engagement.
- Maintain accurate records of student welfare cases while ensuring confidentiality and compliance with policies.
- Identify at-risk students and coordinate appropriate follow-up support.
- Collaborate with faculty, counsellors, residence staff, and administrative departments to address student welfare concerns.
- Liaise with external agencies (health services, social services, NGOs) for referrals and additional support.
- Ensure adherence to institutional safeguarding policies and procedures.
- Contribute to the creation or revision of welfare-related policies and guidelines.
- Promote a safe and inclusive campus environment.
- Deliver sessions to students and staff on welfare topics such as bullying prevention, mental health awareness, and safety protocols.
- Train student leaders and mentors on how to identify and respond to welfare concerns.
- Closely work with the Office of Registrar to implement student related different guidelines / circular / notifications as issued by the regulatory / statutory bodies
- Closely work with the Office of Student Council (Mumbai and Off-Campuses) as per direction of the Registrar
Qualifications
- Master s degree in Social Work, Psychology, Education, Counselling, or related field.
- Experience in student welfare, counselling, or youth support preferred.
- Certification in counselling or mental-health first aid is a plus.
Skills & Attributes
- Excellent communication and interpersonal skills.
- Empathetic, approachable, and culturally sensitive.
- Strong problem-solving and crisis-management abilities.
- Organized, reliable, and able to handle sensitive information professionally.