Store Manager - Titan Eyeplus

Position: Store Manager

Key Responsibilities

• Operations & Administration: Manage opening/closing procedures, daily financial reports, cash handling, and inventory audits.
• Sales & Performance: Drive store performance to meet or exceed sales, conversion, and average order value targets.
• Customer Experience: Deliver high-quality service, resolve customer complaints, and ensure technical accuracy in dispensing eyewear.
• Staff Management & Training: Hire, train, schedule, and mentor staff on optical products, sales techniques, and customer service.
• Inventory & Technical Control: Manage stock levels, order frames/lenses, and supervise the fitting, adjusting, and dispensing of eyewear.

Required Skills and Qualifications

• Experience: 7- 10 years of retail store management experience, specifically within an optical or eyewear retail environment.
• Technical Knowledge: Strong understanding of optical products, including lens materials, coatings, frames, and contact lenses.
• Leadership & Communication: Strong leadership skills with the ability to motivate a team, along with clear verbal and written communication.
• Proactive & Organized: Ability to multitask, manage inventory, and maintain high visual merchandising standards.