Experience
1 - 3 yrs
Salary (CTC)
₹3.8L - ₹5.2L
Job Location
Patna, India
Vacancy
1
Designation
Store Manager
Job Type
Not specified
Job Description
Store Manager - Pharmacy Retail Company: Chemist Box Private Limited Position: Store Manager Location: Patna or anywhere in Bihar Store Type: Retail Pharmacy Store
Role Summary The Store Manager will be responsible for managing the day-to-day operations of the assigned pharmacy store and ensuring achievement of store-level KPIs. The role will focus on store operations, staff supervision, customer handling, process adherence, reporting, and coordination with the Head Office / Area Team.
Key Responsibilities - Manage daily store operations, including store opening or closing as per assigned shift, staff rotation and availability, billing discipline, store hygiene, and process adherence.
- Guide and supervise store staff to ensure proper customer handling and timely resolution of customer queries and complaints.
- Monitor store KPIs such as sales, customer service, stock discipline, expiry control, staff productivity, and operational standards.
- Coordinate with the Head Office / Area Team for operational issues, reporting, and daily follow-ups.
- Ensure proper implementation of company SOPs and store-level instructions.
Experience: Graduate and above in any stream. Candidate should have experience in store operations as a manager, preferably in FMCG, organized retail, or pharmacy retail. Pharmacy experience is not mandatory for this role.
Required Skills - Team handling and staff supervision
- Customer service and complaint handling
- retail store operations
- KPIs
- expiry control
- stock discipline
- Basic Excel
- reporting skills
- Remuneration: Fixed salary: INR 5 lakhs per annum and above, as per experience and industry standard
- Variable incentives: Performance-based variable incentives
- Additional benefits: Bachelor accommodation provided by the company, PF, and other applicable perks