Job Description
KISNA - Store Manager Role Purpose
The role is accountable for sales growth, diamond mix enhancement, customer acquisition, KMR performance, inventory productivity, team capability building, compliance, profitability and customer experience.
Location - Aligarh, Meerut, Mainpuri, Chitrakoot, Kasgank, Etah, Jaunpur.
KRA
Objective
Weight
Expectation
Driving & Achieving Sales & KMR
Revenue growth and customer acquisition
40%
Deliver target and drive sustainable growth
Performance efficiencies Indicators
Improve retail productivity
15%
Increase conversion and ticket size
CRM & Customer Engagement
Build repeat customer business
10%
Drive retention and referrals
People Development
Build high performance teams
10%
80% team above target
Merchandise & Compliance
Protect inventory and working capital
15%
Reduce ageing and ensure compliance
Store Standards & SOP
Deliver premium brand experience
Customer Experience -
95-100 = Outstanding
90-94 = Exceeds Expectations
80-89 = Meets Expectations
70-79 = Needs Improvement
Below 70 = Unsatisfactory
5. Store Manager Success Formula
Sales Growth + Diamond Growth + Customer Retention + Team Capability + Inventory Productivity + Compliance Excellence = High Performing Store.
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.