Store Manager

• Ensure high level of customers satisfaction through excellent service and engagement,
• Meet Sales goals by training, mentoring, and motivating by providing feedback to sales staffs,
• Develop and use business strategies to raise our customers pool, expand store traffic and optimize profitability,
• Handle complete store operations/admin work and ensure compliance with store/mall policies and procedures,
• Maintain outstanding store condition and visual merchandising standards,
• Provide reports on buying trends, customer needs, profits etc,
• Propose innovative ideas to increase store sales and engage in customer retention and follow up calls with clients for purchase feedback,
• Conduct personnel performance check to assess training needs and improve product knowledge for better customer engagement,
• Handle all transactions related to petty cash, bills, payments, stock movements and settlements,
• Managing and making sure that the correct mix of merchandise is available at the store,
• Driving sell through and inventory efficiency, weekly competition tracking, discount management,
• Ensure Adherence of all SOPs with daily store sales cash/ card settlements/ inventory movement and other store operations.

Key Performance Indicators

• Store/Sales Operations Profitability
• Daily, weekly, and monthly sales plan achievements in store level.
• Sales Analytics, Inventory Analytics, Customer Engagement Analytics.

Desired Candidate Profile

• Sales Driven / Multi-tasking / Store Management skills
• Business sense and problem-solving skills will be needed along with the ability to meet demanding deadlines.
• You will also need to have basic excel, POS handling and training skills with you to this position.