Job Description
Job Description: Store Manager Retail Jewellery Sales
Role Overview:
The Store Manager of Retail Jewellery Sales is a strategic leadership role responsible for driving revenue growth, optimizing daily operations, and delivering an exceptional luxury customer experience across assigned retail showrooms. This role requires a blend of business acumen, luxury hospitality standards, inventory management expertise, and high-performance team leadership.
Key Responsibilities: This role carries bottom-line responsibility for driving revenue growth across multiple units, spearheading talent development, and ensuring comprehensive operational excellence.
- Sales, Business Development & Market Growth: Develop and execute sales strategies to achieve targets across Gold, Diamond, Polki, and Solitaires.
- Partner with corporate marketing to launch local VIP events, bridal previews, and seamless online-to-offline sales initiatives.
- High Net Worth (HNW) Relationship Management: Drive high-margin bespoke sales and long-term client retention to maximize Customer Lifetime Value.
- Sales Performance & KPIs: Coach sales teams on advanced luxury up-selling and GIA/IGI grading to maximize conversion rates and average transaction value
- Inventory Optimization: Align stock with seasonal and regional demand to accelerate sales velocity and eliminate capital stagnation.
- Loss Prevention & Asset Protection: Implement rigorous security and weight audits to minimize shrinkage and directly protect profit margins.
Required Skills & Qualifications:
- Education: Bachelors degree in Business, Retail Management, or a related field (Any). MBA or Gemology certifications (GIA/IGI) are highly preferred.
- Experience: 8-12 years in luxury/organized jewelry retail, with 4+ years in a floor/assistant management role.
• Preferred Background: Proven track record in managing multiple high-end or premium retail jewelry stores, with a demonstrated ability to independently drive revenue growth.
- Expertise: Deep knowledge of gold market dynamics, diamond grading (4 Cs), luxury pricing models, and retail ERP software.
- Soft Skills: Impeccable grooming, exceptional negotiation skills, and bilingual proficiency (English and local languages).
Job Location: MG Road, Agra, Uttar Pradesh
How to Apply:
Interested candidates are invited to submit their resume to hr@kohgem.com
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