Stakeholder & Buyer Coordination

Assistant Manager / Senior Logistics Officer Export Operations Assistant Manager / Senior Logistics Officer Export Operations

• Export Shipment Planning Execution: Lead end-to-end export shipment planning from PO receipt to final dispatch. Monitor timelines, resolve delays, and act as escalation point for delivery-critical issues.

• Stakeholder Buyer Coordination: Manage direct communication with overseas buyers on shipment status and documentation. Coordinate with suppliers, CHAs, freight forwarders, transporters, and internal teams.

• Freight Strategy Cost Control: Negotiate air/sea freight rates and evaluate logistics vendors. Review freight proposals, obtain approvals, and drive cost optimization initiatives.

• Compliance Documentation Governance: Ensure timely and accurate pre-shipment approvals and regulatory compliance. Oversee export documentation, customs clearance, and resolution of regulatory queries.

• Transportation, Dispatch Post-shipment: Supervise dispatch planning, transporter selection, and movement to port/airport. Ensure timely submission of post-shipment documents to HO/banks and closure of discrepancies.

• Financial Risk Oversight: Review logistics bills, manage advance/PDC coordination, and resolve billing disputes. Handle re-imports and special/high-risk shipments with enhanced control.

• MIS, Reporting Team Leadership: Review export MIS and shipment performance reports. Mentor team members, ensure SOP adherence, and drive process improvements.

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