Sr. Technical Architect

Responsibilities

• Salesforce Strategy Architecture - Lead the development of Salesforce strategies and reference architectures; Define multi-cloud Salesforce roadmaps aligned with business objectives, technology landscapes, and industry best practices.
• Solution Design Implementation - Oversee the implementation of Salesforce solutions across Data Cloud, Marketing Cloud, Adobe Target, Sales, Marketing Activation tools and other Salesforce products; Ensure solutions are scalable, maintainable, and aligned with enterprise architecture standards; Building Proof-Of-Concept (POC) to demonstrate working model; Omni channel marketing experience (email, sms, whatsapp, social media).
• Integration Data Architecture - Integrate Salesforce applications with external systems using robust identity and access management, data architecture, and best-practice integration patterns (API-led, event-driven, batch, etc.). Work with data lakes (Snowflake), data platforms, ERP or back-office systems, LMS systems, Loyalty Management, analytics tools (e.g., Domo, Tableau, Power BI), cloud platforms (primarily GCP), Cloud Run. Familiarity with platform authentication patterns (SAML, SSO, OAuth). Knowledge of data integration tools and experience integrating.
• Secure Scalable Application Development - Architect and guide the build of secure, scalable applications using sharing and security models, Lightning Web Components (LWC), Apex, Flow Builder, and related Salesforce development tools. Enforce coding standards, governance, and performance best practices.
• Platform Governance DevOps - DevOps practices (CI/CD, automation, release management) on the Salesforce platform. Define governance models for environments, change management, and platform adoption.
• Stakeholder Management - Engage with business stakeholders to understand strategic business needs, present solution options, and manage expectations. Serve as a trusted advisor, building long-term, trust-based relationships and guiding digital transformation journeys.
• Business Development Account Growth - Lead business development and sales activities to generate new opportunities and expand existing relationships within target accounts. Contribute to proposals, solution demos, and executive presentations to support deal pursuits.
• Delivery Leadership People Management - Manage project teams, vendors, budgets, timelines, and quality assurance activities to ensure successful delivery. Lead the delivery of high-quality solutions that meet and exceed client expectations. Support the professional development of team members through coaching, mentoring, and constructive feedback.
• Thought Leadership Knowledge Management - Stay current on Salesforce, CRM, and industry trends, and translate them into actionable recommendations for clients. Contribute to the firm's intellectual capital by creating knowledge assets, playbooks, and accelerators on internal content platforms.

Required Skills Qualifications

• Bachelor's degree in Computer science, Information technology or a related field.
• Minimum years of experience: At least 8+ years in the relevant field.
• Salesforce Certifications
• Salesforce Application Architect and System Architect certifications (or equivalent experience with a clear path to achieving them).
• Solution Delivery Experience - Proven experience leading and delivering complex Salesforce solutions using Salesforce modules (Sales Cloud, Service Cloud, Marketing Cloud) for 5-10+ clients in FMCG industries.

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