Sr. Executive, Assistant Manager - Nomination Desk

We at Yusen Logistics (India) Pvt. Ltd. are hiring for Sr. Executive/ Assistant Manager role for Gurgaon location.

Role & responsibilities

• Handle nomination enquiries from overseas offices and branches, and prepare timely, accurate quotations for Air, Ocean (FCL/LCL), and multimodal shipments within the defined TAT.
• Coordinate with Procurement, Operations, Transport, Customs, and branch teams to obtain competitive rates and ensure seamless execution of nominated shipments.
• Coordinate with overseas offices, agents, and customers regarding shipment requirements, Incoterms, routing, transit time, special handling, and quotation follow-up to maximize business conversion.
• Ensure quotation quality and compliance by adhering to company SOPs, pricing guidelines, and customer requirements.
• Monitor quotation performance, identify opportunities to improve the win ratio, and promptly escalate critical enquiries or operational issues to the reporting manager.
• Maintain effective communication and collaboration with all internal and external stakeholders to ensure excellent customer service and timely execution of shipments.

Preferred candidate profile

• Experience in handling Air Export & Ocean Export queries.
• Experience in coordinating with overseas offices.
• Excellent communication and email drafting skills.
• Strong negotiation and coordination abilities.
• Good knowledge of freight forwarding operations.
• Ability to work under tight deadlines.
• Proficiency in Microsoft Excel, Outlook.
• Strong analytical and problem-solving skills.
• Customer-focused approach with attention to detail.