Experience
8 - 12 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Assistant Manager Quality Assurance
Job Type
ONSITE
Job Description
Role & responsibilities
- Interacting with customers for the complaints / issues.
- Monitoring the customer complaints and completing the closure of complaints.
- Co-ordination with internal functions for customer complaints.
- Analyze and solve the problems related to field applications with close coordination with R&D under the guidance and directions of the HOD QM.
- Close interaction with R&D for value addition arising out of the detailed analysis of the product defects.
- Time to time assignments assigned by Head Quality Management.
- Establishing test procedures for electronics parts / products.
Technical Skills: Knowledge in Mechanical, Electronics, Electrical and motor, relevant bachelor's degree, customer service experience, supervisory experience, in-depth knowledge of customer service principles and practices, in-depth knowledge of customer service software, databases and CRM tools, Current with relevant technology trends and applications, proficiency in MS Office applications, product knowledge, ISO Standards, Reading drawings & AUMA Product Standards.
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.