Sr Engineer - Global Service Operations

Tata Communications
Posted on
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Experience
2 - 4 yrs
Salary (CTC)
₹10.3L - ₹11.4L
Job Location
Pune, India
Vacancy
1
Designation
Senior Engineer
Job Type
ONSITE

Job Description

  • We are seeking an experienced VERSA SD WAN Network Engineer with strong hands on expertise in design, implementation, and support of VERSA SD WAN solutions.
  • The ideal candidate should have solid routing and switching knowledge, enterprise network troubleshooting skills, and relevant industry certifications including VNX 100, CCNA, and CCNP Routing.

Key Responsibilities

  • Design, deploy, configure, and support VERSA SD WAN solutions in enterprise environments
    Manage VERSA components including:
  • VERSA Director
    VERSA Controller
    VERSA Analytics
    VERSA FlexVNF / CPE

Perform end to end SD WAN implementation including:

  • Branch turn ups
    Zero Touch Provisioning (ZTP)
    Policy creation and traffic steering
  • Troubleshoot complex network issues related to:
  • SD WAN overlays and underlays
    Routing (BGP, OSPF, static routing)
    WAN links (MPLS, Internet, LTE/5G)
  • Monitor network performance, availability, and security using VERSA Analytics
    Integrate SD WAN with security features such as:
  • Stateful firewall
    IPS/IDS
    VPN (IPSec / SSL)
  • Perform changes, upgrades, patches, and migrations with minimal downtime
    Work closely with service providers, ISPs, and internal stakeholders
    Prepare and maintain network documentation, diagrams, and SOPs
    Participate in L2/L3 support, incident resolution, and root cause analysis (RCA)
    Follow ITIL change management and operational best practices

Technical Skills & Requirements
Mandatory Skills

  • Hands on experience with VERSA SD WAN - minimum 4 years
    Strong understanding of:
  • Routing protocols: BGP, OSPF, Static Routing
    SD WAN architecture and overlays
    NAT, QoS, traffic shaping, and load balancing
  • Excellent troubleshooting and analytical skills

Certifications (Mandatory)

  • VERSA Certified Professional - VNX 100
    CCNA
    CCNP Routing (or CCNP Enterprise)

Good to Have

  • Experience in multi vendor SD WAN environments
    Exposure to cloud connectivity (AWS / Azure / GCP) with SD WAN
    ITIL foundation knowledge
    Scripting or automation exposure (basic Python, Ansible - optional)
  • Soft Skills
  • Strong communication and documentation skills
    Ability to work independently and in a team
    Customer focused mindset
    Willingness to work in shifts/on call if required

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