Senior Business Analyst - Merchant Acquiring / Embedded Finance

Location:
Experience: 7+ years (Banking, Payments, Merchant Acquiring, Fintech)
Department: Product Management / Business Solutions

About the Role

We re seeking a highly skilled Senior Business Analyst to support our Embedded Finance and Merchant Acquiring product initiatives

In this role, you ll work closely with Product, Engineering, Operations, and external partners to translate business needs into precise requirements and ensure successful delivery of APIs, financial features, and operational workflows

You will help define BRDs, FRDs, PRDs, user journeys, and process documentation to enable seamless integration of financial services into client ecosystems

Core Responsibilities

Requirement Gathering & Documentation

Collaborate with Product Directors/Managers to understand product vision and break it into detailed business & functional requirements

Create BRDs, FRDs, PRDs , workflow diagrams, and API requirement specifications

Translate client feedback and pain points into clear user stories and acceptance criteria

Product Delivery & Execution

Work with Engineering to ensure requirements are clearly understood and implemented correctly

Support sprint planning, backlog grooming, and prioritize stories based on business value

Validate features during QA/UAT and ensure defect resolution and timely releases

Process Mapping & Optimization

Design end-to-end process flows for payments, payouts, onboarding, KYC/AML, merchant setup, and reconciliation

Identify gaps in current processes and propose enhancements for scalability and compliance

Stakeholder Collaboration

Partner with Sales, Partnerships, and Client Success to gather market needs and onboarding requirements

Support GTM documentation including feature guides, release notes, and operational SOPs

Work directly with merchants, ISVs, and financial partners to clarify requirements and integration constraints

Data & Analysis

Analyze product KPIs (usage, adoption, failure rates, throughput) and provide insights to guide roadmap decisions

Support business cases, competitive benchmarking, and commercial impact assessments

Must-Have Skills & Experience

7+ years of experience as a Business Analyst in payments, fintech, merchant acquiring, banking , or embedded finance

Strong understanding of money movement flows ACH, card processing, RTP, payouts, A2A/pay-by-bank

Hands-on experience writing BRDs, FRDs, user stories, acceptance criteria, process maps, API specifications

Ability to work with technical teams on API-based product development

Solid knowledge of compliance, risk, and regulatory concepts (PCI, KYC/AML, NACHA)

Excellent communication skills able to simplify complexity for both technical and non-technical stakeholders

Proficiency with tools like JIRA, Confluence, Visio, Postman (basic), SQL (nice to have)

Nice-to-Have

Experience with embedded finance platforms , merchant onboarding workflows, or pay-ins, payout orchestration

Familiarity with Finxact, Carat, and any merchant onboarding systems

Understanding of API developer experience and sandbox testing flows

Exposure to AI/ML, fraud analytics, or risk scoring systems

Experience working in Agile/Scrum with distributed teams

Success Looks Like

Delivering precise, high-quality requirements that accelerate engineering delivery

Reducing product defects through clear documentation and thorough analysis

Seamless collaboration with internal and external stakeholders

Improved operational efficiency and customer onboarding through optimized process flows

Strong support to the Product Director in driving roadmap and feature adoption

Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.

Sr. Business Analyst

Job Description

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