Solutions Engineer

The Solutions Engineer role at IAS encompasses proposal development and deal shaping in tandem with Sales and Business Development, and sees clients through deployment and go-live lifecycle of a partnership
Internally, the position requires cross-team collaboration with Sales, Account Management, Business Development, Professional Services, Product, Data Science and Engineering teams, along with frequent interactions with the IAS marketing team
Externally, the position requires constant interaction with the same teams on the client side as the technical expert responsible for aligning partner goals with IAS solutions and business strategy
This is an individual contributor position where you will work as part of a team with some of IASlargest clients and partners
What you will get to do:
Serve as the pre-sales IAS expert, by understanding the client needs, and goals, then turning it into a scalable solution using IASproduct offerings
Provide technical expertise during integration lifecycle, including troubleshooting integration related issues, reporting discrepancies, and implementation concerns
Review and test integrations to ensure proper implementation
Closely work with client services team to ensure comprehensive account transitions after integrations are complete
Lead multiple, complex partner integrations that are both standard and entirely customized from discovery, through go-to-market
Generate and implement ideas and solutions to continuously improve the customer's experience
Apply the resulting insights to inform company operating plans and help create solutions that address both situational and systemic issues to continuously improve the customer experience with integrations and increase value of IAS solutions to customers
Demonstrate expertise in multiple skills and/or knowledge areas relevant to responsibilities, and basic knowledge in related areas as well as become recognized as a specialist within our team and functional group
Serve as a representative of the Solutions Engineering team in cross-functional projects
Become subject matter expert in Integrals product offerings and be able to explain all technical aspects of products to internal and external stakeholders
You should apply if you have most of this:
3+ years of experience in a tech ops or ad ops role at an online media company or digital agency
3+ years of solutions/sales engineering experience, preferably within the advertising technology space
Ability to clearly convey and absorb information
Actively listen to, and understand the real message, and most meaningful information
Effectively and confidently communicate your own ideas in one on one and group scenarios (Including cross-functional groups), and with all levels across the company
Adapt style and content to the level and needs of the audience
Effectively and constructively engage in dialogue that extends beyond area of expertise and experience as well as inspire confidence when conveying insights, experience, and knowledge across a range of business areas and topics
Ability to design and deliver large scale presentations to clients and internal stakeholders
Deep knowledge of ad serving technology, including but not limited to RTB, Header Bidding, VPAID, Mobile SDK, API
Comprehensive knowledge of the ad tech ecosystem
Proficiency working with large data sets
Positive, professional demeanor and experience working in a client-oriented setting (internal or external)
Proficiency with HTML, Javascript, SQL, MS Office Suite
Familiarity with UNIX systems and the Command Line Interface
Experience coding for fun is a bonus!
BS/BA or equivalent in computer science, business, or a related technology field
About Integral Ad Science
Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industrys most actionable data to drive superior results for the worlds largest advertisers, publishers, and media platforms
IASs software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers
Our mission is to be the global benchmark for trust and transparency in digital media quality
For more information, visit integralads com
Equal Opportunity Employer:
IAS is an equal opportunity employer, committed to our diversity and inclusiveness
We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age
We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply
California Applicant Pre-Collection Notice:
We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI
We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement
For additional details or if you have questions, contact us at compliance@integralads com
To learn more about us, please visit http://integralads com/
Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles
If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads com
We will get back to you if there's interest in a partnership
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