Custom Software Engineer

 About The Role  



Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Veeva Vault



Good to have skills :NA
Minimum

2 year(s) of experience is required



Educational Qualification :15 years full time education



Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in training and mentoring junior team members to foster a collaborative environment.


Professional & Technical


Skills:

-


Must To Have


Skills:

Proficiency in Veeva Vault.
- Strong understanding of application support methodologies and best practices.
- Experience with troubleshooting and resolving software issues in a timely manner.
- Familiarity with system integration and data management processes.
- Ability to analyze system performance metrics and implement improvements.



Additional Information:
- The candidate should have minimum 2 years of experience in Veeva Vault.
- This position is based at our Pune office.
- A 15 years full time education is required.



 Qualification 15 years full time education