Software Engineer

Hi ,

Greetings!!!

Position: WMS App Support

Exp: 7 +yrs.

Location: Mahadevpura , Bangalore

CTC: Hike on CTC

Notice period: Immediate to 15 days

Work Mode: 3 Days from office.

Roles & Responsibilities

Prioritize tickets on ServiceNow to ensure our software engineering team is focused on solving the highest impact problems for our end users in a timely manner.

• Collaborate across cross functional engineering and business teams to solve high impact incidents with a sense of urgency by providing quality and accurate information.
• Identify recurring technical issues and influence the software engineering team to fix their root causes to enhance business productivity.
• Create runbooks for repeatable problem fixing by any team member until root cause issues are fixed. Analyze production or workflow issues by creating and running SQL queries or utilize our proprietary warehouse management system.
• Establish and update team wide best practices for the purposes of knowledge management and sharing through technical documentation
• Demonstrate accountability and ownership by employing a strong work ethic to solve complex problems from start to finish.
• Perform research independently by asking clarifying questions, gather relevant data, and resolve the manner using a data driven approach
• Be a team player and assist other members to achieve overall team goals.
• Flexibility to provide support to 24/7 fulfilment centres and participate on a rotational or on-call shift, if needed.

Job Description

6+ years of IT Support Experience, ideally working in a warehouse environment

• Bachelors or Associates Degree in Computer / IT related field or equivalent work experience - BE/BTech
• Ability to write and utilize SQL scripts to pull data from complex data sets
• Experience troubleshooting warehouse device equipment such as RF Barcode Scanners, Zebra label printers, and other peripherals/devices.
• Experience with technical documentation and presenting succinct analysis to leadership
• Eagerness to learn production workflows, processes and adopting systems best practices
• Strong customer service and organizational skills while keeping attention to detail. Proven ability to handle multiple tasks concurrently and prioritize accordingly.
• Excellent communication, interpersonal and team-building skills.
• Acting as a team player who is dedicated to providing the best results possible.
• Having a strong work ethic and desire to be a life-long learner
• Strong preference for candidates with Supply Chain background with WMS expertise.

Must have skills :

Problem solving, troubleshooting, WMS exposure (Critical), Warehouse specific software in context of Supply chain, knows in out of tools used in Warehouse, SQL Database knowledge (MSSQL & Postgres),

• Good to have skills Collaborating skills with different teams across time zones, Communication skills, interpersonal skills
• If you are Interested, please share below details with Updated Resume.
• Total Exp:
• Relevant Exp:
• CTC
• Expected CTC:
• Notice period:
• Any offer(please mentioned)
• Current Location
• Are you ready to relocate(YES/No)
• Please share Updated resume copy.

Thanks

Regards

Rupali