Software Engineer II - C++, SIP

Job Summary

Our global voice team is looking for a committed, experienced Software Engineer II who is passionate about creating high-performing, scalable, and resilient mission-critical services that are the foundation of Five9's next-generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.

Key Responsibilities

• Participate in an Agile scrum team which practices DevOps.
• Write clean and well-documented code and tests.
• Deliver your code as part of an overall solution running in the public cloud.
• Develop and enhance our Media Server to support real-time integrations with Large Language Models (LLMs) and other AI services.

Required Skills

• 3+ years of professional experience in software development, with some being written in C and/or C++.
• Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.).
• Ability to methodically troubleshoot complex systems.
• Excellent communication and organizational skills, along with a strong sense of ownership.

Technical Skills

• Modern C++ (C++17+)
• RTP/SIP, audio codecs, SIP/SDP
• ASR/TTS integration
• AI APIs
• Cloud platforms (AWS/Azure/GCP)
• CI/CD
• Containers
• SRE principles
• Ai/ml, LLMs

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.