SOC L2 Professional

4+ years Certifications /Training ECIH, CCIE, Splunk, QRadar, ArcSight, SentinelRSA etc.

Key Skills

• Minimum 4 years of experience in monitoring SIEM and incident management in SOC and handling tickets
• Knowledge and experience of working with OS, Applications, Network security tools
• Competency in Network/ Apps/ OS/ DB with some forensics
• CCNA/ SANS GSEC/ GCIH
• Must be an Engineering graduate
• The experience should include security log analysis and correlation
• ArcSight product knowledge and certification
• Good knowledge in networking concepts and experience in information security operations
• Excellent analytical and logical analysis skill
• Knowledge base management

Key Responsibilities

• Monitors and manages SIEM and point tools
• Handles incident management and change management process
• Analyses incident nature in detail and maps solution with knowledge base Maintains knowledge base database
• Ensures quality in call handling Ensures call escalation as per escalation chart by adhering to SLA

Key Operational

• Activities Monitors and manages SIEM and other point tools
• Handles incident management and change management process.
• Analyses incident nature in detail and maps solution with knowledge base.
• Maintains knowledge base database Ensures quality in call handling Ensures call escalation as per escalation chart by adhering to SLA