Site Reliability Engineer

We are looking for the Senior SRE is responsible for deployment, updates, and operational support for environments hosting Dalets cloud-based solutions. This role ensures operational excellence, a seamless client experience, and continuous improvement across infrastructure and delivery processes. The ideal candidate combines strong technical capabilities with the ability to lead delivery through influence and hands-on engineering

expertise.

• Make infrastructure complexity transparent to both internal teams and customers,ensuring a consistently excellent client experience.

• Implement, track, and evolve service performance measures such as SLAs,SLOs, and SLIs

• Anticipate risks related to service availability, capacity, performance regressions, and security vulnerabilities.

• Drive continuous improvement, including leading and facilitating Root Cause Analysis (RCA) activities.

• Communicate proactively with internal stakeholders including Pre-Sales, Project Management, CSM, and TAM teams

• Engage with customers as needed to ensure clarity, trust, and high-quality service.

What you'll we need to be successful?

• Cloud platforms: AWS, Azure
• Containerisation & Orchestration: Kubernetes
• Infrastructure as Code: Terraform
• Configuration Management: Ansible
• Packaging & Deployment: Helm
• Databases: MariaDB, MongoDB
• Monitoring, observability, networking, and cloud security