ServiceNow ITAM Architect

Overview:    

TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. The below client is a global software and cloud solutions provider that helps organizations buy, manage, and optimize their technology through both a marketplace and a comprehensive suite of services

Job Title: ServiceNow ITAM Architect
Location: Bangalore/Gurgaon
Job Type: Full time 
Work Type: Onsite

Job Description:

• As a ServiceNow ITAM Architect, you will serve as the technical authority for IT Asset Management solutions, working closely with customers, project teams, and stakeholders to design scalable ServiceNow architectures that align with business objectives and industry best practices.
• You will provide strategic guidance across Software Asset Management, Hardware Asset Management, Procurement, and Contract Management while supporting pre-sales initiatives and driving successful customer outcomes.

Key Responsibilities:

• Designing and implementing ServiceNow ITAM solutions across Software Asset Management (SAM), Hardware Asset Management (HAM), Procurement, and Contract Management.
• Defining architecture standards, integration strategies, and platform governance to support enterprise asset lifecycle management.
• Leading customer workshops, solution demonstrations, architecture reviews, and strategic advisory engagements.
• Collaborating with delivery teams to ensure successful implementation of integrations, data management, CMDB alignment, and platform best practices.
• Providing technical leadership, mentoring consultants and developers, and contributing to capability development within the ITAM practice.
• Supporting presales activities including solution design, project scoping, effort estimation, and customer proposal development.

What we need to see from you:

• Strong experience designing and delivering ServiceNow IT Asset Management solutions within enterprise environments.
• Deep understanding of Software Asset Management, Hardware Asset Management, Procurement, Contract Management, and asset lifecycle processes.
• Experience working with ServiceNow CMDB, Common Service Data Model (CSDM), Identification and Reconciliation Engine (IRE), and platform integrations.
• Strong knowledge of ServiceNow data management, import sets, transform maps, integrations, and external data source connectivity.
• Experience working with JavaScript and ServiceNow platform development principles.
• Excellent communication, consulting, and stakeholder management skills with the ability to engage technical and business audiences.

TekWissen Group is an equal opportunity employer supporting workforce diversity.