Job Description
Experience : 4-10 Years (Contractual)
Location : Indore, Pune, Mumbai, Delhi, Chennai, Bangalore, Kolkata
Work Mode : 5 Days Work From Office (WFO)
Notice Period : Immediate Joiners Preferred
Job Summary :
We are looking for an experienced ServiceNow IRM Developer to support the implementation, configuration, and customization of the ServiceNow Integrated Risk Management (IRM) platform with a strong focus on Policy & Compliance modules. The ideal candidate will have hands-on experience in ServiceNow IRM/GRC implementations, control customization, entity scoping, reporting, and governance processes.
Key Responsibilities :
- Perform initial setup and base configuration of ServiceNow IRM Policy & Compliance modules based on customer requirements.
- Configure Proof of Concept (PoC) applications, including contact partner setup and foundational IRM components.
- Import, manage, and maintain custom controls and compliance documents within the ServiceNow IRM framework.
- Configure Entity Scoping aligned with ServiceNow GRC Architecture and organizational structures.
- Customize Controls, Control Objectives, and related IRM components to support Business Activity Model (BAM) requirements.
- Adapt and enhance PoC applications to meet client-specific governance, risk, and compliance requirements.
- Configure, customize, and enhance out-of-the-box (OOTB) IRM reports and dashboards.
- Collaborate with architects, business analysts, and stakeholders to translate business and compliance requirements into technical solutions.
- Support system testing, UAT, defect resolution, and deployment activities.
- Prepare technical documentation and provide knowledge transfer to project teams and stakeholders.
Required Skills :
- 5-10 years of experience in ServiceNow development and implementation.
- Hands-on experience with ServiceNow IRM / GRC modules, especially Policy & Compliance.
- Strong understanding of ServiceNow GRC Architecture and Entity Scoping.
- Experience in configuring Controls, Control Objectives, Risk and Compliance frameworks.
- Knowledge of OOTB reporting, dashboards, and report customization within ServiceNow.
- Strong scripting and ServiceNow platform configuration skills.
- Experience working in Agile project environments.
- Excellent communication and stakeholder management skills.
Mandatory Certification :
- ServiceNow Certified System Administrator (CSA)
Preferred Skills :
- Experience in end-to-end ServiceNow IRM implementation projects.
- Exposure to regulatory and compliance frameworks.
- Knowledge of Governance, Risk, and Compliance best practices.
Education :
- Bachelor's Degree in Engineering, Computer Science, Information Technology, or related field.
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