ServiceNow GRC / IRM Developer (Consultant / Senior Consultant)

ServiceNow GRC / IRM Developer (Consultant / Senior Consultant)

Location:

Remote / Hybrid ( Tier 1 Cities)

Experience:

5-8 Years (Minimum 3 years of ServiceNow development experience with at least 2 years in ServiceNow GRC/IRM)

Employment Type:

Full-Time

Job Summary

We are looking for an experienced ServiceNow GRC / IRM Developer with strong expertise in configuring, customizing, and implementing ServiceNow Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM) solutions. The ideal candidate should possess hands-on experience in designing and developing governance, risk, compliance, audit, and policy management solutions using the ServiceNow platform.

The role involves end-to-end application development, workflow configuration, integrations, workspace development, and supporting governance initiatives to enable audit readiness and regulatory compliance.

Key Responsibilities:

• Configure and customize ServiceNow GRC/IRM applications including:
• Policy & Compliance
• Risk Management
• Audit Management
• Business Continuity Management (BCM)
• Third-Party Risk Management (TPRM)
• Continuous Controls Monitoring (CCM)
• Design and develop IRM Workspaces, Service Portals, dashboards, reports, forms, and catalogs.
• Build and customize Business Rules, Script Includes, UI Policies, Client Scripts, UI Actions, and Flow Designer workflows.
• Develop integrations with external applications using REST and SOAP APIs.
• Configure application environments following ServiceNow best practices and security standards.
• Design technical architecture including:
• Data models
• Workflow diagrams
• Access control models (ACLs)
• Application architecture
• Gather and analyze business requirements and convert them into technical solutions.
• Create epics, user stories, technical documentation, and UI mockups.
• Collaborate with business stakeholders to understand governance, risk, audit, and compliance requirements.
• Perform platform administration activities including upgrades, enhancements, user support, and configuration management.
• Maintain audit-ready documentation, runbooks, release management, and governance processes.
• Facilitate ServiceNow knowledge transfer, user training, and technical support.
• Support ServiceNow Security Operations (SecOps) modules including:
• Security Incident Response (SIR)
• Vulnerability Response (VR)

Required Qualifications:

• Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
• 3-8 years of ServiceNow platform development experience.
• Minimum 2 years of hands-on experience with ServiceNow GRC/IRM implementations.
• Strong knowledge of ServiceNow platform development using JavaScript.
• Experience with ServiceNow APIs, scripting, and custom application development.
• Hands-on experience with:
• Flow Designer
• Integration Hub
• Workspaces
• Service Portal
• Experience with REST and SOAP integrations.
• Good understanding of Governance, Risk, Compliance, Audit, and Regulatory frameworks.
• Strong analytical, communication, and stakeholder management skills.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) Mandatory
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) GRC/IRM
• Experience with performance optimization and large-scale data ingestion.
• Exposure to CMDB and ServiceNow platform administration.

Core Technical Skills:

• ServiceNow GRC / IRM
• Policy & Compliance
• Risk Management
• Audit Management
• BCM
• TPRM
• CCM
• CMDB
• Flow Designer
• Integration Hub
• REST APIs
• SOAP APIs
• JavaScript
• Business Rules
• Script Includes
• UI Policies
• Client Scripts
• Workspaces
• Service Portal
• Reporting & Dashboards
• ACLs
• Stakeholder Management

Soft Skills:

• Excellent communication and presentation skills
• Strong problem-solving and analytical abilities
• Ability to work independently and within cross-functional teams
• Client-facing consulting experience
• Strong documentation and requirement-gathering skills
• Ability to translate business requirements into scalable technical solutions

Experience:

• Total Experience: 5+ Years
• Relevant ServiceNow GRC/IRM Experience: 4+ Years