Job Description

To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a ServiceNow Developer in Pune India.

We are looking for a skilled ServiceNow professional to support FlexCloud and enterprise ServiceNow platform initiatives. The candidate will be responsible for development, enhancement, and support of ServiceNow-based solutions, ensuring high-quality delivery, stability, and scalability across business workflows.

What a typical day looks like:

Develop, configure, and enhance ServiceNow applications across modules (ITSM, Service Catalog, Integration, etc.)
Support API integrations, incident fixes, and production issues (P1/P2 handling)
Participate in UAT, QA validation, and deployment activities
Collaborate with architects and senior team members on solution design and improvements
Work in Agile model (story development, sprint commitments, backlog tracking)
Perform code review fixes and ensure adherence to platform standards
Support automation, workflows, and catalog development
Document technical changes and assist in knowledge transfer activities
Handle improvement and enhancement requests from business teams

The experience we re looking to add to our team:

Strong ServiceNow development knowledge:
- Business Rules, Client Scripts, Script Includes
- Flow Designer, Catalog Items
- REST/SOAP integrations
Good understanding of:
- ITSM processes (Incident, Change, Request)
- CMDB and Discovery (basic understanding preferred)
Experience with troubleshooting APIs and workflows
Knowledge of update sets, deployments, and testing
~3-5 years of experience in ServiceNow platform development/support
Experience working in enterprise ServiceNow environments (preferred)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Experience in cloud automation environments (good to have)
Strong problem-solving and debugging skills
Good communication with business and technical stakeholders
Ability to work in fast-paced production support environment
Ownership mindset for delivery and issue resolution

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

ServiceNow Developer

Job Description

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