Servicenow Developer

We are seeking a skilled and experienced ServiceNow Developer to design, develop, implement, and maintain ServiceNow solutions aligned with business requirements. The ideal candidate will have hands-on experience in ServiceNow platform development, workflow automation, integrations, and customization across various ServiceNow modules.

Key Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules.
• Develop and maintain Service Catalogs, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and Integrations.
• Implement ITSM processes including Incident, Problem, Change, Request, Knowledge Management, and CMDB.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Develop and support REST/SOAP API integrations with third-party applications.
• Create and maintain reports, dashboards, and performance analytics.
• Perform system testing, debugging, and troubleshooting activities.
• Ensure adherence to ServiceNow best practices, coding standards, and governance guidelines.
• Participate in platform upgrades, patching activities, and release management.
• Provide technical documentation and knowledge transfer to support teams.

Required Skills

• Strong hands-on experience with the ServiceNow platform.
• Proficiency in JavaScript, Glide APIs, AJAX, HTML, and CSS.
• Experience with:
• ITSM
• CMDB
• Service Catalog
• Flow Designer
• Integration Hub
• Performance Analytics
• Discovery (preferred)
• Experience in REST/SOAP web services and API integrations.
• Strong understanding of ServiceNow architecture and data model.
• Knowledge of Agile/Scrum methodologies.
• Excellent analytical, problem-solving, and communication skills.

Preferred Skills

• Experience with ITOM, ITAM, HRSD, CSM, SPM, or SecOps modules.
• Exposure to cloud platforms such as Azure, AWS, or Google Cloud.
• Experience with CI/CD implementation for ServiceNow.
• ServiceNow Governance, Risk & Compliance (GRC) knowledge is an added advantage.

Certifications (Preferred)

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) ITSM/ITOM/CSM or relevant modules

What We Offer

• Opportunity to work on enterprise-scale ServiceNow implementations.
• Exposure to global clients and digital transformation initiatives.
• Collaborative work environment and career growth opportunities.
• Competitive compensation and benefits package.