We\ are seeking a skilled and motivated ServiceNow Developer to design,\ develop, and implement solutions on the ServiceNow platform. The ideal\ candidate will have strong technical expertise in ServiceNow development, a\ good understanding of ITSM processes, and experience integrating ServiceNow\ with external systems.

Key\ Responsibilities

Design and develop\ ServiceNow applications and modules including:

ITSM\ (Incident, Problem, Change)

ITOM\ \/ Discovery (good to have)

HRSD\ \/ CSM (good to have)

SPM\/\ GRC (good to have)

Customize ServiceNow\ workflows, UI policies, business rules, client scripts, and UI actions

Develop and maintain\ Service Catalog items, record producers, and workflows

Implement\ integrations using REST\/SOAP APIs with external systems (e.g., SAP,\ third\-party tools)

Work on ServiceNow\ scripting including:

Glide\ API

Script\ Includes

Flow\ Designer

Create and manage\ update sets, ensure proper deployment across environments

Collaborate with\ stakeholders to gather requirements and translate them into technical\ solutions

Perform unit testing,\ debugging, and troubleshooting

Maintain platform\ performance, security, and scalability

Provide support and\ enhancements for existing ServiceNow implementations

Required\ Skills & Qualifications

Hands\-on experience\ with ServiceNow platform development

Strong knowledge of:

JavaScript

ServiceNow\ scripting (Business Rules, Client Scripts, Script Includes)

Experience with\ ServiceNow modules such as:

ITSM\ (mandatory)

ITOM\ \/ HRSD \/ CSM\/ SPM\/ GRC (preferred)

Experience in\ integrations using REST\/SOAP APIs

Familiarity with\ ServiceNow Flow Designer and IntegrationHub

Understanding of\ Agile\/Scrum methodologies

Good problem\-solving\ and analytical skills

Preferred\ Qualifications

ServiceNow Certified\ System Administrator (CSA)

ServiceNow Certified\ Application Developer (CAD)

ServiceNow CIS \Data\ foundation and CSDM

ServiceNow CIS \ITOM\/\ HRSD\/ CSM\/ SecOps\/ GRC

Experience with:

ServiceNow\ FSM \/ SecOps \/ GRC (good to have)

Performance\ Analytics and Reporting

CMDB\ and Discovery

Exposure to cloud\ platforms (AWS, Azure) is a plus

Soft\ Skills

Strong communication\ and stakeholder management

Ability to work\ independently and in a team environment

Proactive mindset and\ attention to detail

Nice\ to Have

Experience working in\ offshore\/onshore delivery models

Exposure to tools\ like Jira, Azure DevOps, POSTMAN

ServiceNow Developer

Job Description

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