ServiceNow Developer / Sr. Developer

Introduction

Your Job

• Design, develop, and implement solutions within ServiceNow (ITSM, HRSD, GRC/IRM)
• Develop scripts using JavaScript, HTML, CSS and ServiceNow scripting framework
• Configure core components such as Business Rules, UI Policies, UI Actions, Client Scripts, and Script Includes
• Build workflows/flows, automate processes, and support system integrations (REST/SOAP APIs)
• Develop catalog items and solutions using Studio and Flow Designer
• Work on modules including Incident, Request, Problem, Change, CMDB, Service Portal, Asset Management, and Performance Analytics
• Collaborate with business and technical teams to convert requirements into technical solutions
• Support upgrades, deployment, and testing (QA/UAT) activities
• Troubleshoot issues and ensure high-performance platform delivery

Other Responsibilities

• Follow all Environmental, Health, Safety (EHS), security, and compliance requirements
• Contribute to continuous improvement of the ServiceNow platform

Required Qualifications

• Bachelor s degree in a relevant field
• Strong experience in ServiceNow development (5 10 years overall IT experience)
• Extensive hands-on experience in ITSM modules
• Strong proficiency in JavaScript, JSON, HTML, XML, AJAX
• Good understanding of ITIL processes
• Experience in integrations and platform customization
• Strong debugging, troubleshooting, and analytical skills
• Excellent communication and teamwork skills

Preferred Qualifications

• CSA (Certified System Administrator) Mandatory
• CIS-ITSM, CIS-HR Good to have
• Experience in HRSD and GRC/IRM modules

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.