Experience
5 - 10 yrs
Salary (CTC)
₹5.9L - ₹7.4L
Job Location
Kolkata, India
Vacancy
1
Designation
Servicenow Developer
Job Type
ONSITE
Job Description
We are seeking a highly skilled and motivated Software Engineer who has the ability to act as a mentor & provide solutions to the Dev team as we'll as perform hands on development (including advanced scripting). This person preferably has some experience developing ServiceNow Customer Service Management (CSM) skills, and has experience as a developer outside of ServiceNow.
Essential Skills:
Minimum 5 years of hands-on ServiceNow development experience
Advanced scripting skills in JavaScript and GlideScript
Experience mentoring junior developers and conducting code reviews
Strong problem-solving and solution design capabilities
Proven ability to lead technical discussions and provide architectural guidance
Familiarity with ServiceNows Integration Hub and Flow Designer
Experience supporting Customer Service organizations.
Develops UI forms, fields, notifications, and workflows
Maintains JavaScript server/client code
Builds reports, gauges, and home pages
Maintains service level agreement (SLA) data and monitors SLA workflows
Creates new service catalog requests and items with variables
Creates, monitors, modifies, and publishes workflows with approvals
Searches, populates, and customizes the CSM knowledge base(s)
Creates access control rules
Knowledge of ServiceNow applications and interrelationships
Experience with implementing ServiceNow processes and functions
Experience with Service Management and related tools-Familiarity with web applications, networks, protocols, and email (SMTP, POP3).
Integration experience with CRM and ERP systems
Web Services integration experience
Certified System Administrator [CSA] and ServiceNow Certified Implementation Specialist in CSM.
Desirable Skills:
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratively
Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives)
ITIL V3/V4 foundation certification
ServiceNow Certified Application developer [CAD] certification, ServiceNow Customer Service Management (CSM)
Essential Skills:
Minimum 5 years of hands-on ServiceNow development experience
Advanced scripting skills in JavaScript and GlideScript
Experience mentoring junior developers and conducting code reviews
Strong problem-solving and solution design capabilities
Proven ability to lead technical discussions and provide architectural guidance
Familiarity with ServiceNows Integration Hub and Flow Designer
Experience supporting Customer Service organizations.
Develops UI forms, fields, notifications, and workflows
Maintains JavaScript server/client code
Builds reports, gauges, and home pages
Maintains service level agreement (SLA) data and monitors SLA workflows
Creates new service catalog requests and items with variables
Creates, monitors, modifies, and publishes workflows with approvals
Searches, populates, and customizes the CSM knowledge base(s)
Creates access control rules
Knowledge of ServiceNow applications and interrelationships
Experience with implementing ServiceNow processes and functions
Experience with Service Management and related tools-Familiarity with web applications, networks, protocols, and email (SMTP, POP3).
Integration experience with CRM and ERP systems
Web Services integration experience
Certified System Administrator [CSA] and ServiceNow Certified Implementation Specialist in CSM.
Desirable Skills:
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratively
Participate and provide feedback during planning meetings (ie, pre-iteration, and retrospectives)
ITIL V3/V4 foundation certification
ServiceNow Certified Application developer [CAD] certification, ServiceNow Customer Service Management (CSM)
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.