Experience
10 - 15 yrs
Salary (CTC)
₹2,330,000 - ₹3,340,000
Job Location
Hyderabad, India
Vacancy
1
Designation
Servicenow Architect
Job Type
ONSITE
Job Description
ServiceNow architect
ServiceNow Technical Architect
Job Type: Full-time
Work Location:
- Kolkata/Hyderabad
Experience:
- ServiceNow: 10+ years (Minimum)
- ITSM Specialist, Flow designer, Integrations, ServiceNow Discovery, HAM Pro
- Overall 10-16 years
- Provide subject matter expertise, act as technical product advocate, design, develop ITSM, ITOM, HAM Pro Knowledge, Demand and Release Management modules within ServiceNow platform.
- Implement technology specific best practices and standards.
- Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
- Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
- Translates requirements into functional and technical requirements.
- Develop technical design documents.
- Designs and develops extensions to ServiceNow data model in support of requirements towards CMDB, SACM and other modules.
- Reviews and refines designs for usability, review testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results. Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
- Evaluation of new features and produce comprehensive analysis and recommendations. Perform and participate in product road map planning.
- Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, and testing, etc.
- Create and maintain the current state of the ServiceNow platform architecture documentation and provide the architectural control.
- Create well-structured test plans and coordinate testing activities.
- Translate technical complexities to project stakeholders and make sure they understand the effects of the design decisions on the areas of ServiceNow Platform.
- Lead ServiceNow upgrades planning and execution.
- Participate in the configuration of new applications or suites during planning, development, and roll out phases. Contribute to the strategic development of new platform customization, as needed, based on customer needs.
- Maintain an awareness and understanding of technological advances; provide continuous research and assessment of new resources and technology available for ServiceNow platform.
- Strong leadership skills with the ability to lead assignments/teams and mentor others and build a team.
- Provide excellent customer service, leadership, communication, problem solving and decision making skills.
- Demonstrate strong prioritization, time management and organizational skills.
Mandatory Skills: ServiceNow Solution Architecture . Experience: 8-10 Years .
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