Service now Developer- Security Incident Response (SIR)

Job Description

Location: Bangalore/ Chennai/ Pune

Mandatory Skills: ITSM, ITAM, ITOM and SIR

Responsibilities:

• Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management), ITAM, SIR or GRC modules.
• Assist on design, develop, and implement custom ServiceNow applications and solutions.
• Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, CMDB, SIR and GRC.
• Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
• Experience with Java Script, Flow Designer, Orderguide.
• Integrate ServiceNow with external systems via APIs, web services, and other technologies.
• Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
• Troubleshoot and resolve issues related to the ServiceNow platform.
• Work closely with business stakeholders to gather and analyze requirements.
• Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
• Implement ServiceNow best practices for development and administration.
• Maintain comprehensive documentation for system configurations, processes, and procedures.
• Strong communication and interpersonal skills.

In detail

• 3+ years of experience in ServiceNow development and administration .
• Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management), ITAM, SIR or GRC modules.
• Have good knowledge of design, develop, and implement custom ServiceNow applications and solutions.
• Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.
• Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
• Experience with Java Script, Flow Designer, Orderguide.
• Integrate ServiceNow with external systems via APIs, web services, and other technologies.
• Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
• Troubleshoot and resolve issues related to the ServiceNow platform.
• Work closely with business stakeholders to gather and analyze requirements.
• Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
• Implement ServiceNow best practices for development and administration.
• Maintain comprehensive documentation for system configurations, processes, and procedures.
• Strong communication, interpersonal skills and team player.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.