Experience
2 - 3 yrs
Salary (CTC)
₹3.3L - ₹3.8L
Job Location
Not specified
Vacancy
1
Designation
Service Engineer
Job Type
ONSITE
Job Description
Location: Gurgaon, Rajiv Nagar (IND), Delhi, IN - India
Job Description
Role Purpose
Ensure optimal performance and reliability of medical equipment by delivering high-quality service, technical support, and maintenance solutions, while enhancing customer satisfaction and driving service revenue through AMC/CMC contracts.
Role Overview
The role involves installation, servicing, and maintenance of medical equipment across assigned accounts, along with providing technical and operational support to customers and channel partners. The incumbent will be responsible for troubleshooting, repairs, service documentation, and promoting annual maintenance contracts, while ensuring timely resolution of issues and adherence to quality and compliance standards.
Key Responsibilities
- Install, service, and maintain medical equipment including patient handling systems, beds, and hygiene solutions.
- Perform preventive maintenance and attend breakdown calls to ensure maximum equipment uptime.
- Diagnose and repair faults, including basic electronic, PCB, and component-level troubleshooting.
- Promote and drive AMC/CMC contracts to support recurring service revenue.
- Provide technical and operational support to hospital staff, caregivers, and channel partners.
- Ensure proper usage guidance to customers to support patient safety and caregiver efficiency.
- Maintain accurate service reports, documentation, and system updates.
- Coordinate with internal teams for spare parts, logistics, and escalations.
- Ensure compliance with safety, quality, and regulatory standards during all service activities.
- Travel within the assigned territory to support customer requirements.
Mandatory Skills
- Basic Testing tools
- Basic Electronic Components
- Card or PCB Repairs
- Microsoft XL/Word
- Good communication skill
Other Skills
- Problem solving Attitude
- Patience
- Good Customer management
Qualifications Experience: Diploma in Engineering (2 - 3 yrs) OR BE with 2 years of experience
CTC Offered: As per market standards based on the experience OR 3 LPA
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.No Referrers Available
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