Key Responsibilities:-

New Project Installation & commissioning support.
Robot Programming and Configuration.
On site Troubleshooting support, Telephonic Support to customers.
Technical Support for service members.
Technical support and Training for customers and integrators.
Robot Service and Preventive Maintenance support activities.
Daily/weekly report Preparation and submitting to Concern Senior.
AMC/ Spare parts proposal to customers and Contribute to Spare/service business growth.
To collect latest demand, expectations and other feedback from system integrator and customer, then sharing such feedback to management to support business strategies.

Desired Profile:-

Bachelor's Degree/Diploma in Electrical, Electronics, Mechatronics, Robotics, or a related engineering field with hands-on experience in industrial automation systems.
0-3 years of experience in industrial robotics, automation systems, installation, commissioning, or technical service support.
Strong knowledge of robot programming, configuration, installation, commissioning, troubleshooting, and preventive maintenance activities.
Excellent problem-solving and customer support skills with the ability to provide on-site, remote, and telephonic technical assistance.
Good communication, reporting, and training abilities, with willingness to travel for customer support, project execution, and service activities.

Service Engineer

Job Description