Experience
1 - 4 yrs
Job Location
Gurugram, India
Vacancy
1
Designation
IT Administrator
Job Type
ONSITE
Job Description
1.00 - 4.00 Years
1.00 - 12.00 INR (Lacs)/Yearly
Full-time
Full-time
Roles & Responsibility
Roles & Responsibilities:
- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running.
- Collaborate with cross-functional teams to ensure timely resolution of client issues.
- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage.
Professional & Technical Skills:
- Must To Have Skills: Service Desk Management.
- Good To Have Skills: Service Desk Voice Support.
- Strong understanding of IT operations and support.
- Experience with incident management and problem management.
- Excellent communication and interpersonal skills.
- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running.
- Collaborate with cross-functional teams to ensure timely resolution of client issues.
- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage.
Professional & Technical Skills:
- Must To Have Skills: Service Desk Management.
- Good To Have Skills: Service Desk Voice Support.
- Strong understanding of IT operations and support.
- Experience with incident management and problem management.
- Excellent communication and interpersonal skills.
Requirements
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management
Good to have skills : Service Desk Voice Support
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelor Degree
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management
Good to have skills : Service Desk Voice Support
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelor Degree
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.