Experience
9 - 10 yrs
Job Location
Hyderabad, India
Vacancy
1
Designation
Service Desk Engineer 1
Job Type
ONSITE
Job Description
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve technical issues related to software applications and hardware systems.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze and report on customer feedback and suggest improvements to processes and procedures.
- Participate in training and development programs to enhance technical skills and knowledge.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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