Experience
4 - 11 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Service Desk Analyst
Job Type
Not specified
Job Description
Schneider Electric India Pvt. Ltd. is looking for Service Desk Analyst to join our dynamic team and embark on a rewarding career journey
- Provide technical support and resolve customer complaints via phone, email, or chat.
- Troubleshoot and diagnose technical issues related to software applications and hardware.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain knowledge base articles to document solutions to common problems.
- Analyze and report on customer feedback and suggest improvements to processes and procedures.
- Participate in training and development programs to enhance technical skills and knowledge.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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