Senior ServiceNow Developer

We re looking for ServiceNow Developers to join our Global Platform Team. As part of a team spanning working in an agile framework, you will be responsible for building and maintaining capability to support our internal user base.

Key Responsibilities

• Primarily working in the area of ServiceNow Service Catalog, develop forms and workflows to support our internal associate experience.
• Work with product owners and other stakeholders to ensure that applications deliver the required business value.
• Work with stakeholders and end users to identify usability and productivity improvements.
• Deliver high quality, defect-free and testable code.
• Actively participate in backlog refinement, estimation sessions and daily standups.
• Prepare for and participate in sprint reviews.
• Develop applications that are highly available, secure, scaleable and performant and meet the demands of a 24 x 7 operations company.
• Debug and fix application code as required.
• Provide application support to internal end users as required.

Knowledge/Experience

• 8 years of experience of ITSM products with at least 5 years of experience implementing various solutions on the ServiceNow platform
• Should have strong knowledge & troubleshooting skills on ITSM ServiceNow platform
• A good understanding of data protection and security principles
• Experience working within an agile development framework, delivering business value in every sprint.

Skills

• Highly motivated and collaborative
• Must be able to communicate technical issues to both technical and non-technical teams
• Ability to quickly understand new technologies sufficiently to be able to provide guidance to the team
• Must be delivery focused
• A thoughtful and confident communicator, able to engage at all levels of the business.