Senior Server & Infrastructure Engineer

Job Title: Senior Server Infrastructure Engineer
Location: Chennai
Work Mode: Work from Office (WFO)
Experience: 10+ Years
Shift Duration: 9 Hours

Job Summary

We are looking for an experienced Senior Server Infrastructure Engineer to provide senior-level engineering, administration, implementation, troubleshooting, and technical support for enterprise server infrastructure.

The ideal candidate should have strong hands-on experience in Windows Server, Active Directory, Group Policy, VMware vSphere, DNS, DHCP, AWS, patch management, vulnerability remediation, and enterprise infrastructure operations.

Mandatory Requirement

Hands-on experience in either Citrix OR Nutanix is mandatory. Candidates must have strong practical experience in at least one of these technologies.

• Citrix OR Nutanix - Mandatory (Any One)
• VMware vSphere - Mandatory
• Windows Server 2016/2019 - Mandatory
• Active Directory Group Policy - Mandatory
• DNS DHCP - Mandatory
• Windows/Linux Server Administration - Mandatory
• Server Troubleshooting - Mandatory

Key Responsibilities

• Provide senior-level engineering and technical support for enterprise server infrastructure.
• Administer and troubleshoot Windows Server 2016/2019 environments.
• Manage Active Directory, Group Policy, DNS, and DHCP services.
• Build, configure, and administer Windows and Linux virtual machines.
• Administer and troubleshoot VMware vSphere environments.
• Manage and support Citrix OR Nutanix infrastructure based on organizational requirements.
• Configure and manage relevant AWS services; Azure exposure is an added advantage.
• Perform Windows, Linux, and AWS server patch management.
• Troubleshoot IIS and application hosting environments.
• Manage file services, print servers, and related Windows infrastructure.
• Monitor server infrastructure, critical links, system health, performance, and logs.
• Respond to server incidents and troubleshoot connectivity and infrastructure issues.
• Perform RCA for critical and recurring incidents and ensure timely submission.
• Execute firmware upgrades, configuration backups, preventive maintenance, and DR tests.
• Remediate server vulnerabilities and close security/audit findings.
• Coordinate with OEM/vendor teams for hardware issues, RMA, replacement, and server-down incidents.
• Follow change management, configuration management, SOPs, and escalation procedures.
• Maintain server documentation, architecture diagrams, configurations, and operational procedures.
• Support capacity planning and infrastructure optimization.
• Mentor junior team members and provide technical guidance on complex infrastructure issues.
• Maintain defined SLAs and ensure customer satisfaction.

Mandatory Technical Skills

• Windows Server 2016/2019
• Active Directory
• Group Policy
• DNS / DHCP
• VMware vSphere
• Windows Linux Server Administration
• Citrix OR Nutanix - MUST HAVE
• AWS
• Patch Management
• Vulnerability Management Remediation
• Server Troubleshooting
• Incident Management / RCA
• Monitoring Log Analysis
• Backup / DR / Firmware Upgrades

Good to Have

• Azure
• Experience with both Citrix and Nutanix
• IIS Administration
• VCP-DCV certification
• ITIL / ITSM
• Enterprise monitoring tools
• Security audit and compliance
• Network troubleshooting