Senior Security Officer

Security Operations

• Plan, organize, and oversee round-the-clock security operations across the hospital campus.
• Ensure strict access control for patients, visitors, staff, vendors, and vehicles.
• Monitor CCTV systems, alarm systems, and security equipment.
• Conduct regular patrols to prevent theft, vandalism, trespassing, or disturbances.

Patient & Visitor Safety

• Ensure patient safety, privacy, and comfort, especially during treatments, therapy sessions, and residential stays.
• Manage crowd control during OPD hours, therapy schedules, and visiting hours.
• Handle sensitive situations calmly, respecting the hospitals holistic and healing environment.

Emergency & Incident Management

• Develop and implement emergency response plans for fire, medical emergencies, natural disasters, and security threats.
• Coordinate with fire services, police, and local authorities when required.
• Lead investigations of security incidents, accidents, or violations and submit detailed reports.

Manpower Management

• Recruit, train, schedule, and supervise security guards and supervisors.
• Conduct regular drills, training, and performance evaluations.
• Ensure guards maintain discipline, proper uniform, grooming, and courteous behavior.
• Preparation of guard deployment duty chart, ensure and manage their weekly off and leave.

Policy & Compliance

• Formulate and enforce security policies, SOPs, and standard hospital safety protocols.
• Ensure compliance with statutory safety regulations, fire safety norms, and hospital accreditation requirements (NABH, if applicable).
• Maintain all security-related documentation, logs, and records.

Asset & Infrastructure Protection

• Safeguard hospital property, equipment, medicines, and herbal/natural therapy resources.
• Coordinate with maintenance and administration for safety ,audits, risk assessments, Repair of fault lights, fountain and water leakage.

Coordination & Communication

• Work closely with medical, nursing, administration, and housekeeping departments.
• Act as the primary point of contact for all security-related concerns.

Misc

Water management, Light management, fountain management and parking management

1. Skill Set:

4.1. Technical:

• Knowledge of hospital security systems (CCTV, access control, alarms).
• Understanding of fire safety, emergency response, and disaster management.
• Familiarity with hospital safety standards and statutory compliance.

4.2. Managerial:

• Strong leadership and team management abilities.
• Incident handling, decision-making, and problem-solving skills.
• Ability to train, motivate, and discipline staffRole & responsibilities

Preferred candidate profile