Job Description
Role & responsibilities
Task Description: We are seeking an experienced and highly skilled Senior Support Engineer to join our application support team for AI application. The ideal candidate need to have strong hands-on expertise in Python Django, Vue.js, PostgreSQL, along with exposure to container-based deployments on OpenShift.
Key skills - Python Django , Vue.js,,Postgres SQL along with openshift
Secondary skills : Azure and AI prompting
This role involves supporting mission-critical applications, troubleshooting production issues, providing L2/L3 support, and collaborating with cross-functional engineering teams.
Key Responsibilities
• Provide L2/L3 production support for applications built on Python Django, Vue.js, and PostgreSQL.
• Perform analysis, debugging, and resolution of complex technical issues in a 24/7 production environment (if applicable).
• Work closely with development teams to identify root causes and drive permanent fixes.
• Monitor application performance, logs, and message flows across Kafka topics, Camel routes, and backend services.
• Support deployments and operational activities on OpenShift including pod debugging, log tracing, and service monitoring.
• Handle data-related activities involving PostgreSQL databases, including writing queries, optimization, and troubleshooting.
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