Senior Process Analyst -Finance & Administration Delivery

Your role and responsibilities

As Senior Process Analyst Order to Cash (O2C) in Collections, you are responsible for processing Accounts Receivable. You should be flexible to work in shifts.

Your primary responsibilities include:

Manage order fulfilment, Collecting and applying Cash payments

Identify duplicate records in the Vendor Invoice receipt, verify and process the invoice

accurately and in timely manner

Match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce

aging of invoice

Ensure to be SOX compliant e.g. documents to be posted after due Approval

Handle manual and automatic payment requests along with verification and payment run

proposal

Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations

Handle queries through calls and Email follow-ups.

Investigate unapplied payments, rectify them, and ensure proper allocation.

Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.

Adhere to client SLA's (Service Level Agreements) and timelines.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C) and collections, basic accounting knowledge, and understanding of various accounting principles.

Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.

Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives.

Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.

Preferred technical and professional experience

Proficient in MS Office applications and any ERP software as an end-user.

Ambitious individual who can work under their direction towards agreed targets/goals.

Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. (Added)

Years of Experience:

3 - 6