Senior Payroll Manager

Role Purpose

The Senior Manager Payroll will lead the end-to-end delivery of payroll operations for India JSW Group Entities. The incumbent will ensure accurate, compliant, and timely payroll processing while driving standardization, automation, governance, process excellence, and superior employee experience across multiple business entities.

This is a strategic managerial role responsible for leading payroll operations, statutory compliance, stakeholder management, vendor governance, continuous improvement initiatives, and building a high-performing payroll team.

Key Responsibilities

Payroll Operations

• Lead end-to-end payroll processing for multiple legal entities across India.
• Ensure 100% accurate and timely payroll processing.
• Manage monthly payroll calendars and payroll governance.
• Review payroll inputs including new joiners, exits, promotions, transfers, incentives, bonuses, arrears, reimbursements, and recoveries.
• Ensure payroll accuracy through maker-checker controls.
• Drive payroll standardization across businesses.

Statutory Compliance

Ensure complete compliance with:

• Income Tax (TDS)
• Provident Fund (EPF)
• Employee State Insurance (ESIC)
• Professional Tax
• Labour Welfare Fund
• Labour Laws
• Gratuity
• Bonus
• Leave Encashment
• Full & Final Settlement
• Payroll accounting requirements

Shared Services Delivery

• Lead payroll delivery through SLA/KPI-based service management.
• Establish governance mechanisms.
• Monitor service quality.
• Drive first-time-right payroll processing.
• Manage payroll escalations.
• Improve employee experience.

Payroll Systems

Lead payroll operations using:

• SAP
• Darwin Box
• Payroll interfaces

Drive payroll automation and digitization initiatives.

Process Excellence

Drive continuous improvement through:

• Lean Six Sigma
• Automation
• RPA opportunities
• Standard Operating Procedures (SOPs)
• Risk mitigation
• Internal controls
• Process simplification
• Productivity improvements

Stakeholder Management

Partner with:

• HR Business Partners
• Finance
• Taxation
• Compliance
• Internal Audit
• External Auditors
• Business Leaders
• Payroll Vendors

Provide timely payroll MIS and management reports.

Team Leadership

• Lead and mentor payroll professionals.
• Build a high-performance culture.
• Allocate work and monitor productivity.
• Coach team members.
• Develop succession plans.
• Conduct performance reviews.

Key Deliverables

• 100% On-time payroll
• 99.9% Payroll accuracy
• Zero statutory penalties
• Zero payroll compliance breaches
• SLA adherence
• Improved employee satisfaction
• Audit compliance
• Payroll process automation
• Continuous productivity improvement

Key Performance Indicators (KPIs)

• Payroll Accuracy %
• Payroll Timeliness
• SLA Achievement
• Statutory Compliance
• Payroll Error Rate
• Payroll Cost per Employee
• Employee Query Resolution TAT
• Payroll Audit Findings
• Process Automation Delivered
• Stakeholder Satisfaction Score
• Productivity Improvement
• Team Engagement

Required Qualifications

• MBA (HR/Finance) or Master's Degree
• B.Com / M.Com
• Qualified CA
• Additional qualification in Payroll, Taxation, Labour Laws, or Finance will be an advantage.

Experience

• 10-12 years of Payroll experience.
• Minimum 5 years in a managerial role.
• Experience in Captive Shared Services / Shared Service Centre is mandatory.
• Experience handling large employee populations across multiple entities.