Senior Manager/Chief Manager - Credit Life Strategy

Role & responsibilities

• Designing and managing KPIs for PAN -India
• Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team
• Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance
• Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response
• Assist and train business team for new and existing products or process through periodical training interventions
• Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirement
• Launch monthly channel goal sheet and prepare presentations for the performance updates on regular basis
• Track channel deliverables and provide key inputs basis analysis to improve channel performance and achieve channel objectives
• Timely delivery to adhoc channel related data requirements and analysis

Key Skills & Competencies

• Strong understanding of Credit Life products is preferred
• Strategic thinking with ability to translate market insights into executable plans
• Strong partner management, negotiation, and stakeholder engagement skills
• Analytical mindset with ability to leverage data for decision making
• Excellent communication, presentation and influencing skills

Qualifications & Experience

• MBA/Post-graduate in Finance or Strategy
• 7-12 years of experience in life insurance, credit life or bancassurance business development
• Experience working with banks, NBFCs, or other lending partners is preferred