Senior Manager - Data Analytics & Insight

Job Summary

We are seeking a talented individual to join our Commercial Center of Excellence team at Marsh. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

Responsibilities

• Assist in supporting the overarching sales operations needs of the UK business, providing sales support, actionable insights and analytics that drive growth across the region.
• Support data management and reporting activities by organizing and maintaining sales data to ensure accuracy and accessibility, helping the team address business challenges effectively.
• Leverage in-house AI tools and solutions to optimise day-to-day sales disciplines and workflows.
• Support CRM management, coordination, training, engagement and troubleshooting initiatives

What you need to have

• Bachelors degree in Business, Data Analytics, or a related field; a Masters degree in Statistics, Business Analytics, or a similar discipline is a plus.
• 7-9 years of proven experience in sales reporting and analytics, with a strong ability to interpret data and generate actionable insights that drive business strategies and enhance sales performance.
• Strong competency in CRM Management Co-ordination (Dynamics Salesforce).
• Strong proficiency in data visualization tools and reporting software (including Power BI), enabling the creation of dynamic dashboards and comprehensive reports that effectively communicate sales metrics and trends to stakeholders.
• Strong familiarity and confidence in using Visual Studio, Chat GPT, Claude and/or equivalent platforms.
• Strong project management skills with the ability to prioritize tasks and manage resources effectively, demonstrating agility by adapting to evolving business needs and requirements.
• Excellent communication and presentation skills, with the ability to articulate ideas clearly and effectively across various channels and audiences, ensuring alignment and understanding within the team and with stakeholders.
• Proven ability to build and maintain strong interpersonal relationships with a diverse range of stakeholders, fostering collaboration and trust to achieve common goals.
• Strong analytical thinking skills combined with a strategic mindset to understand and structure business problems, effectively presenting insights through compelling visual storytelling that engages stakeholders while aligning technical solutions with business objectives.
• Great problem-solving abilities to identify and resolve data discrepancies, ensuring data integrity and accuracy while leveraging insights to drive strategic decision-making and enhance overall business performance.

What makes you stand out

• A passion for innovation and a willingness to explore and leverage in-house AI solutions that support greater sales effectiveness and growth.
• Strong hands-on expertise in CRM management, with the ability to reconcile, and resolve anomalies with confidence.
• Competent building Power BI dashboards and KPI views that turn complex sales data into clear, actionable insights for leadership.
• Highly organized and able to manage multiple priorities and tight deadlines without compromising quality.
• Combine analytical thinking, problem-solving, and collaboration to improve performance and support better business decisions.