Senior HRIS Officer

Job Title: Senior HRIS Officer

Location: Remote

Role Purpose

The Senior HRIS Officer is responsible for activities in support of the HRIS SAP Success Factors systems. This includes system support, problem resolution and new system or functionality implementation. This position works with the HR Country Key Users on configuration of security roles, workflow and business rules, ensuring data integrity, usefulness of critical people data, and creation of standard work, policies and procedures around HRIS maintenance and application.

Principal Accountabilities and Key Activities

• Manage the day-to-day operations, configuration, and maintenance of the HRIS Success Factors System modules including Employee central, Performance Management, Compensation, Learning Management, Succession and Recruiting
• Support with SAP release upgrades
• Support with UAT (User Acceptance Testing) during implementations enhancements
• Provide regional end user support on data entry procedures, system navigation, troubleshooting and reporting
• Support with training of new users, managers and HR leaders globally
• Ensure accuracy and data integrity of HRIS system through periodic reviews and audits
• Support with Integrations with both HR and DT systems
• Work with our Success Factors Partner EX3 on provisioning requirements, troubleshooting implementation projects
• Document processes
• Raise support tickets with SAP as required
• Support with other HRIS projects as required

Education, Qualifications and Experience

Essential

• Degree qualified or relevant experience
• Experience as a SuccessFactors administrator
• Advanced user of Microsoft Excel, specifically v-lookups, pivot tables, conditional formatting and advanced formula writing
• Strong understanding of HRIS structure, functions and processes
• Familiar with standard HR concepts, practices, and procedures including Benefits, Payroll, Employee central, Performance Management, Learning Management, Succession and Recruiting
• Experience collaborating with all levels of management and colleagues in other areas such as IT and Compliance
• Ability to communicate with technical and non-technical users and facilitate effective outcomes
• Must be able to independently prioritize assignments based on urgency and communicate timelines effectively
• Ability to maintain strict confidentiality
• Strong analytical, diagnostic and troubleshooting skills
• Strong customer service skills

Desirable

• System testing
• Release cycle management,
• Creating and delivering system training
• Process documentation
• Implementation of HRIS modules
• Success Factors Recruitment module experience

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