Designation
Senior Executive Operations
Job Description
Job Purpose
This position is open with Bajaj Finance ltd.
Duties and Responsibilities
Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management
Daily cash collection / updating and deposition Checking and updating agency/branch walk-in collection.
Cross selling the insurance and other products to walk in customers
Cash Customer Service /NPS and Audit Queries
Service branch maintenance and control
Consistent increase in penetration of CDM/Kiosk
Manage escalations with teams (Centralize/HO) for end to end resolution
Petty cash management
Maintain minimal errors in audit report published by HO.
Required Qualifications and Experience
"Understanding of cash customer service related processes and policies.
Graduate/Post graduate fresher/with experience
Ability to work independently and towards deadlines.
Effective oral and written communication skills"
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.
