Senior Executive - Operations and Service

Job Purpose


This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity

Duties and Responsibilities

Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives

Training for subsequent new hires on Policies Processes for Gold Loan.

Ensuring policy adherence and meeting the TAT at branches.

Ensuring adherence to Vaulting Process Policies.

Auditing Gold as per laid down Policies Process.

Valuation of Gold Ornaments

Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis.

Data Analysis Sharing of best practices with other location teams

Required Qualifications and Experience

Graduate 1-4 years of relevant experience in Gold loan Industry.

Knowledge of Gold Appraisal process

Imparting Gold Appraisal / Evaluation Training.

Good interpersonal skills