Experience
3 - 5 yrs
Job Location
Kolkata, India
Vacancy
1
Designation
Senior Ticketing Executive
Job Type
Not specified
Job Description
We are looking for a highly skilled and experienced Senior Executive to join our team in the Domestic & International Ticketing department. The ideal candidate will have a strong background in ticketing operations and excellent communication skills.
Roles and Responsibility
- Manage and coordinate domestic and international ticketing operations efficiently.
- Handle customer inquiries and resolve issues professionally.
- Collaborate with other departments to ensure seamless service delivery.
- Develop and implement process improvements to enhance efficiency.
- Maintain accurate records of ticket sales and inventory.
- Provide exceptional customer service through various channels.
Job Requirements
- Minimum 2 years of experience in ticketing operations or a related field.
- Strong knowledge of domestic and international air travel regulations and procedures.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficient in using ticketing software and systems.
- Strong problem-solving and analytical skills.
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