Senior Engineer - IT (IDM Analyst)

Job Summary:

We are seeking a skilled IT Access Management Specialist to manage user access provisioning, deprovisioning, and ensure secure access management processes.

Key Responsibilities:

Process user access provisioning and deprovisioning requests via IDM tools.Assign roles based on subprocess and department.Handle ServiceNow tickets for access creation, modification, and deactivation.Provide email support for access-related queries and MFA setup assistance.Ensure timely processing of deactivation requests (within 24 hours).Maintain compliance with access control policies and SLAs.

Required Skills Qualifications:

Experience with IDM tools and user access management.Familiarity with ServiceNow or similar ITSM platforms.Understanding of IT security principles and access control.Good communication skills for email and ticket-based support.Ability to manage multiple requests with attention to detail.

Preferred Qualifications:

Prior experience in IAM roles.B.Tech/BCA preferred (any graduate acceptable).