Job Description

Overview

Passionate problem solver who works with customers and team alike to keep systems available. You have exceptional communication skills and a penchant to identify and resolve issues in a timely manner.

Your role

Analyse and resolve production non-production issues/incidents within set SLAs
Identify the severity level of the customer-impacting issue react accordingly
Investigate system logs to resolve production issues and restore services
Provide RCA for production issues to avoid recurrence
Regularly communicate incident/request status to impacted teams/customers
Deploy, monitor troubleshoot new software versions in production non-production environments
System debugging experience and skills
Work closely with development and QA team to address software bugs
Identify trends in reported issues, report them and suggest possible solutions
Experienced in DevOps
Identify/Design procedures to eliminate manual processes in the team
Excellent analytical and problem-solving skills
Understands software architecture
Knowledge of Windows, Networks, Firewalls, File Shares, DNS, TCP/IP
Knowledge of IT infrastructure
Good reporting skills to report and explain issues clearly and efficiently
Good documentation skills to write structured technical documents with diagrams and explanations
System monitoring experience
Good interpersonal communication skills with proficiency in written and spoken English
Good team player
If need be, should be ready to develop software enhancements and/or carry out bug fixes
Willingness to learn new technologies

About you

Should have 10 12 years of experience
Experienced working on cloud services
Experienced in database operation
Experienced working in production support, ops support maintenance projects
Experienced in ticket management in an ITSM/helpdesk system

Mandatory:

Microsoft .Net, C#, ASP.Net Core and WebAPI
ReactJS, HTML
SQL Server and Postgres
Cloud Services (Preferably Microsoft Azure)
Familiarity with networking systems and protocols
Git
PowerShell, and Bash
Docker / Azure containers

Desired:

MySQL and Mongo
Experienced working in production support, ops support maintenance projects
GitHub
Testing approaches such as TDD and BDD (Nunit, Jest)
Good knowledge of Python and Django
Experienced with Azure DevOps
Exposure to Agile Methodologies
GIS system
ITIL process familiarity
ETL

Qualification and Certification:

B.E CS, Graduate with relevant experience
IT industry certifications such as Microsoft Azure would be an added advantage

Work Location:

Bangalore Gurgaon

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Senior DevOps Engineer

Job Description

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