Experience
1 - 3 yrs
Salary (CTC)
₹3.4L - ₹4L
Job Location
Mumbai, India
Vacancy
1
Designation
Senior Desktop Support Engineer
Job Type
Not specified
Job Description
- Provide first/second level contact and problem resolution for user issues
- Provide timely communication on issues status and resolution
- Maintain ticket updates for all reported incidents
- Install, upgrade, support and troubleshoot Windows 10, Windows 11 and Microsoft Office 2016 Office 19, another authorized desktop application
- Install, upgrade, support and troubleshoot for printers, computer hardware Conference room
- Performs general preventative maintenance tasks on computers, laptops, printers
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
- Install, support and troubleshoot for email configuration on mobile
No Referrers Available
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